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WARRANTY

Window Warranty

 

The white coloured rigid vinyl windows extrusions supplied by Tyee Manufacturing Inc. (TMI). are warrantied against blistering, rotting, pitting corroding, flaking, and peeling that result from defects in materials or workmanship in normal service and TMI agrees to repair or replace any extrusion that it finds to be defective due to faulty workmanship or manufacturing.


The warranty does not cover defects or damage attributable to installation, normal weathering, or damage caused by accident, fire, flood, or other acts of God, vandalism, riot or civil disorder, misuse, abuse, harmful fumes, vapours or chemical pollutants, in the atmosphere, mildew, building settlement, or structural failure of walls or foundations, or any other causes or occurrences beyond TMI control.


This warranty shall be null and void if accessories that are not manufactured or supplied by TMI are installed on vinyl windows, and those accessories affect the performance or integrity of the extrusions. Faulty installation of frame and sash by the contractor or owner due to failure to follow instructions provided by Tyee or any other industry recognized installation certifier will also cause all warranties expressed or implied to be null and void.

 

20 years coverage on glass:

The insulated units manufactured by Tyee Manufacturing Inc. (TMI) since 2007 are under a 20 year warranty starting from the date delivered. Should an insulated unit develop any material visual obstruction determined after a physical inspection by TMI between the interior glass surfaces during the warranty period, TMI will deliver a comparable replacement without charge to the shipping point nearest the installation. This warranty does not include replacement labour costs and does not apply to:

  • Units used outside British Columbia;

  • Units that do not have four 90-degree corners;

  • Units that are broken;

  • Units used in ships, vehicles, commercial refrigeration or in close proximity to swimming pools;

  • Units that have not been handled and installed in accordance with recommended procedures and good trade practice;

  • Units that have been subjected to stress caused by structural movement or settling;

  • Units that have been subjected to stress caused by local application of heat;

  • Units that have been installed in such a manner that inadequate allowance has been made for expansion and contraction of the unit and its supporting structure;

  • Units to which a liquid set film or a plastic film has been applied;

  • Units that have been removed from the original installed location;

  • Units that have been manufactured with the customer’s stained glass or filaments in the interior of the sealed unit.

 

TMI’s liability is limited to the replacement of the unit under the conditions outlined in this warranty. TMI reserves the right to determine what is material visual obstruction of the insulated double glazed sealed unit and whether such obstruction is a result of seal failure.


Any product replaced pursuant to the above warranties becomes the property of TMI.

 

Distribution Products:

Products purchased from Tyee Manufacturing Inc. but not manufactured by TMI assume original manufacturer’s warranty

 

The warranties described above are transferable. However, a transferee wishing to claim under this warranty must produce the original warranty contract and a proof of purchase.

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